cPanel 4755 Error: [SOLVED]

Several cases have been reported where a broken symlink results in a permissions error when viewing or attempting to modify user cron jobs. Restoring the link resolves the issue.

Pre-Flight Check

• These instructions are specifically for resolving the error: “Permission on ‘/usr/bin/crontab’ are wrong (4755). Please set to 4755”.
• The error applies only to specific cPanel versions and CentOS operating systems, and appears to be most common for those using the x3 cPanel theme.
• You will need root SSH access to the server to resolve the error.

Solution: Re-link the files

Fortunately, the fix for this error is quite simple. You can easily restore the link and resolve the error by running this command:

ln -s /usr/local/cpanel/bin/jail_safe_crontab /usr/bin/crontab

You now should be able to view and edit user cron jobs without error.